Next, we identified KPIs and measurement methods related to human experience, space, and energy efficiency. The goal was to use the KPIs to understand how proposed solutions were going to save energy, optimise space usage, and improve staff experience, satisfaction and ultimately productivity. The KPIs were designed to illustrate the financial benefits and to provide measurable feedback on the success of implementation.
A key facet of our involvement was developing a rigorous financial model, with assistance from our strategic advisory team, that demonstrated a clear and realistic return on investment for various aspects of the strategy.
Our strategy has demonstrated that there were numerous benefits for the company in procuring certain solutions globally. The benefits included ensuring consistency across their real estate portfolio and obtaining the better commercial value that could be provided by more standardised solutions.
Our client has seen value in establishing clear objectives around how they build space, and the roadmap to realise those objectives. The framework now established will help inform decisions on individual projects across the company so they fit with the overall strategy.