Traffic Support

Our future ready software Taranto is used by many UK Local Authorities and Private Sector clients. This intelligent and versatile solution offers fully automated end to end notice processing in line with statutory legislation requirements. We provide several other innovative modules that allow our clients to fully manage every aspect of their traffic and parking operations. 


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The Traffic Support Team

Our Traffic Support team has over 50 employees across the UK, working in a personable and collaborative way with our clients, who also benefit from the security and resources that a global company, dedicated to the development of enforcement technology can offer.

We have supported the enforcement market for over 15 years and are an authorised DVLA Bureau. With award-winning services, we have become a market leader in the provision of parking processing systems, congestion charging, road tolling, and low emission zone enforcement systems and services.

We are a member of the British Parking Association (BPA) and the International Parking Community (IPC); these memberships enable us to stay up to date with all parking news and sector market trends.

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Our Taranto teams include:

Development: Responsible for the maintenance, enhancement and innovation of WSP’s parking enforcement system Taranto. 

Sales: Significant experience in the parking sector and ensure everyone is kept up to date with the latest software and industry news.

Project:  Experienced project managers that have either PRINCE2 or APM certifications and are responsible for managing every aspect of a Taranto implementation. 

Service delivery: Provides highly effective technical support and first-class customer service through our UK-based service desk which is available by phone. 

About Taranto

WSP Traffic Support supply many UK Local Authorities and Private Sector clients with the Taranto enforcement solution. The Taranto notice processing system combines WSP’s parking sector expertise, gained over two decades of market experience, with a cutting-edge, future-proof, fully web-enabled application. The application is used to enforce and manage parking and traffic violations, parking permits, civil enforcement, clamping and removal, and more.

Taranto benefits from significant, consistent investment, and its deployment is wide-ranging: Taranto is deployed into some of the most strategically significant enforcement schemes throughout the UK, including Transport for London’s Road User Charging schemes and Clean Air zones, the Mersey Gateway and Dartford FreeFlow Crossing road tolls, and over 60 council operations.

Local authority and private companies using Taranto
60+ 60+
PCNs issued via Taranto in the UK each year
8 million + 8 million +
Users currently relying on our award-winning software
3,000 + 3,000 +
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Customer Feedback

WSP have a diverse range of clients in this sector and pride ourselves on delivering both innovate award winning software and an excellent level of customer service. Here are a few comments made by our customers. 

“The service provided has been exceptional at all levels. WSP is just as ambitious as Ealing to continually improve functions for our staff and customers.” 

Gina Cole, Head of Parking Services, London Borough of Ealing

“Many processes that once relied on physical notepads can now be undertaken using Taranto Mobile.  This has streamlined the council’s processes significantly, offering efficiencies that we could not use prior to installing Taranto.”

Blackpool Council’s Parking Services

“The app has everything in one place and CEOs can determine quickly when scanning a vehicle if it authorised to park, as the app integrates with Taranto Permits and also our cashless parking provider.”

Patricia Wilkinson, Parking & Bus Lane Enforcement, Manchester City Council


Tailored and Flexible Training

Training doesn’t finish at go-live, refresher training is provided if required and our team can visit to provide ad-hoc training.  With years of experience, our dedicated training team works with our customers to ensure a smooth transition to Taranto.

 

Training


Contact Us

To find out more please contact
taranto@wsp.com