There is a public perception that hospitals are dirty and germ-infested
Steve Eiss Executive director of facilities development, Banner Health
Details matter because in the absence of clear messaging, we are hyper-sensitive to information from our environment
Colum Lowe Director, Design Age Institute, Royal College of Art
We need to be talking about how we manage infection prevention and control as part of our business-as-usual, and how we are managing the differences in this virus
Suzanne MacCormick Global healthcare lead, WSP
We need to design out shortcuts. Don’t put a hand sanitiser dispenser right next to a handwashing basin, because people will use that instead of washing their hands properly
Tomer Zarhi Mechanical manager, WSP Canada

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Nolan Rome
Head of Healthcare, USA
United States
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Suzanne MacCormick
Global Healthcare Business Growth Director
United Kingdom
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