The aviation industry is rapidly changing. Baby boomers travel like no generation before while millennials have their own travel demands. Combining the “personal touch” of the boomers with the "self-service" requirements of millennials can create a customer service dilemma.


Sector

  • Aviation
  • Airport Buildings
  • Airport Infrastructure
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Service

  • Aviation Planning
  • Strategic Aviation Consulting
  • Project Management for Aviation
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Like other businesses, airports compete with each other’s offerings to seduce or benefit clients: indoor forests, shopping malls, museums, etc. These offerings must, however, stay in line with other more general concerns, like sustainability, carbon emissions, operational efficiency, and cost-effectiveness.

Great and Effective Design Solutions

With a clear focus on customer satisfaction, WSP understands that creating a positive airport experience starts with a great design. We also believe that developing effective design solutions requires an in-depth knowledge of the unique environment in which airports operate.

From safety and security to changes in aircraft size, design criteria and operational constraints are continually evolving. Aviation authorities and industry organizations provide design guidelines that must coexist with the designs of global airports.

Indira Gandhi International Airport Expansion and Modernization

Increasing airport capacity and enhancing passenger experience at Indira Gandhi International Airport, in Delhi, as part of a public-private partnership modernization program.

Strong Collaboration is Key

WSP believes in a collaborative approach with all stakeholders during the designdevelopment process. Our involvement in delivering design solutions at more than 600 airports worldwide means that we can draw upon a vast knowledge base of design and delivery solutions. We help clients with their particular challenges whether the need is for large or small-scale projects.

We are involved in the design and program management of Terminal 1 renovation at San Francisco International Airport (SFO). In collaboration with all stakeholders, we undertook important changes to the original design and program before completion of the process. This has allowed important savings for SFO. We also worked on the planning, design, and development documents for the Los Angeles International Airport’s development program, which allowed us to win a similar project for the Denver International Airport’s Capital Improvement Program.

Keeping Disruption to a Minimum

We create design solutions that minimize disruptions so that airports and other aviation facilities stay operational throughout the construction/renovation process. We understand that unplanned loss of functionality has major negative impact on both the airport and the regional economic performance.

Our experience ranges from single runway to multiple runway operations, and small general aviation (GA) terminals to large super hub, multiple terminal/concourse facilities.

At SFO, we provided construction management services for the Runway Safety Area engineered materials arresting system (EMAS). Our team completed the project one month ahead of schedule, returning full operation to the SFO airfield ahead of time.

All Around Design Expertise

Our expertise in engineering and design enables us to provide single-discipline or integrated multi-discipline design teams to suit any design challenge whether airside or landside, buildings, or airfield infrastructure.