But, if the industry wants to offer passengers the reality of a seamless journey from home base to final destination, then Open Standards must lay the foundation for a re-created travel universe. Open Standards establish clear rules for communication, allowing disparate entities to “speak” one language so they can exchange and use information for technical and operational purposes. This interoperability would translate into true connectivity for passengers, authenticating the clichéd Internet of Things (IoT). Data from different entities, including airports and airlines, could be shared and harmoniously combined—for the benefit of the traveller.
With interoperability, passengers would be able to accomplish all of the necessary travel and planning steps for their journey from home to destination airport with just one app. Time would also be saved, as software applications could exchange real-time data regarding airport traffic flow status, queue waiting times at security points, and transit distance to the departure gate. Then, travellers’ mobile app could inform them, in one notification, when to leave home for optimal airport arrival. Travellers could also check this app for nearby shopping and dining suggestions, as well as transportation options available at their destinations.
Interoperability of all the applications associated with different travel steps would enable passengers to manage—and thus save—valuable time, and would also present them with an array of services for convenience and pleasure.
For this evolved “ecosystem” to be achievable and sustainable, it must be cybersecure, with all participants adhering to the highest standards of security that specify requirements to protect sensitive data and ensure privacy.
Embracing Open Standards aligns with society’s evolvement toward collaborative work environments, community-oriented development and sustainable practices. With use of Open Standards, stakeholders in passenger air travel can together forge operational progress and solve passenger frustration with the travel process. Open Standards implemented in the creation of software applications would deliver the full potential of airport systems and passenger mobile devices—making a seamless travel experience the expectation for all.