Industry veteran brings extensive experience converting traditional tolling services to efficient non-stop toll technology.

Philip MillerORLANDO — Philip Miller, a toll industry leader with more than three decades of experience in highway transportation, has joined WSP USA, a leading engineering and professional services consultancy, as a national toll practice consultant.

Miller will collaborate with Jeff Heilstedt, national director of tolling services at WSP, to enhance and reinforce the firm’s growing range of toll industry services to new and existing clients, with new tools and toll history experience.

His arrival will help toll agencies across the nation plan or prepare to convert to all electronic toll (AET) technology. Currently in the U.S. there are about 336 toll highways, bridges and tunnels, of which 114 operate without toll plazas. They were either built using AET technology, or have been converted to AET.

“Phil is a veteran of the North American toll industry’s adoption of electronic tolling, non-stop tolling and the gradual conversion to AET technology,” Heilstedt said. “With his experience and expertise, he will be at home collaborating with toll authorities, state departments of transportation, regional toll and mobility authorities, and the concessionaire toll industry.”

Throughout much of his 36-year career, Miller has been at the forefront of cutting-edge tolling innovations including the industry conversion to non-stop tolling. He has worked with more than 30 toll clients in the U.S., Canada and beyond on their toll engineering and system needs, which are often driven by owner considerations of toll operations, finance and policy.

In the 1990s he led the introduction of electronic tolls to the Illinois Tollway and managed the introduction of integrated tolls to the Transportation Corridor Agencies in California. In the 2000s he led the development of the Miami-Dade Expressway Authority open road tolling master plan, as well as the procurement of North Carolina’s first toll system—the first AET system for a start-up toll road in the U.S. Since 2010, he has co-authored a concept plan for conversion of the Massachusetts Turnpike to AET and has directed other major multi-discipline programs in Maryland and Florida.

Miller is a graduate of Duke University with a bachelor’s degree in civil engineering and received his master’s degree in business administration from the University of Chicago. He is a member of the American Society of Civil Engineers and the International Bridge Tunnel and Turnpike Association.

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 9,500 employees in 150 offices across the U.S., we partner with our clients to help communities prosper.

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