Few years back, the trend of using small, lightweight vehicles for short miles, known as micromobility, brought a transition in the industry. This included mopeds, bikes and scooters (electric or manual; docked or dockless).
The benefits included being a convenient, cheap, light, easy to ride, emission-free mode of transport. Despite the industry rapid growth, it faced regulatory and operational challenges (Refer to WSP Paper on Going Small - The Transition to Urban Mobility).
As the world was hit by the COVID-19 pandemic and lockdown orders were passed, demand for these vehicles reduced. As a result, many shared micromobility operators were forced to downsize.
Even though the services were halted/reduced, the usage of e-scooters and e-bikes did not completely evaporate. In a world of no/reduced access to public transit, social distancing measures, and fear of infection, it started to be viewed as an alternative to public transport and a potential solution to move around people in cities.