Sydney Adventist Hospital, known as ‘the San’, is the largest private and the largest not-for-profit hospital in New South Wales. This acute-care hospital has capacity for 550 licensed overnight beds. It is also a teaching hospital of The University of Sydney and has a reputation for clinical excellence, underpinned by a holistic approach to patient care.
The San wanted to create a state-of-the-art Multi-Disciplinary Team (MDT) conference room for its Integrated Cancer Centre. This would become a space where clinicians could meet, collaborate, pool expertise and share ideas. The goal was to enable experts to devise the best possible treatment plans for San’s cancer patients.
The AUS$1 million space had to be technology-rich, allowing real-time communication between cancer and other medical specialists across multiple locations, using digital information from a range of sources. With patients’ lives at stake, the conference room’s IT systems must be fail-safe and easy to use, acting as a tool to assist those making clinical decisions within a high-pressurised, crisis-driven environment.
A Collaborative Approach
In 2012, WSP successfully delivered a new multi-disciplinary clinical school for the San. This resulting in us being appointed in a leading consultancy role to create the hospital’s frontline facility for cancer care. The San brought us on board at an early stage, prior even to the architect’s appointment, to help shape the brief and design strategy.
Our team amalgamated with San’s ITS team to help the hospital pin down the exact requirements of the new conference room, which, in effect, would act as a mini crisis-management centre. To better understand the clinician’s requirements, we looked closely at the process the consultants go through to make treatment decisions. Then we worked out how we could leverage technology to empower them.
At all times, we kept project stakeholders in the loop with regards to the scope and progress of works to ensure a transparent project delivery process. As a trusted advisor, the San allowed us to drive the programme for the detailed design phase and streamline project delivery.
Achieving the Best Outcomes for Patients
Since opening in March 2017, the MDT conference room has seen more than a 66% increase in the number of patient cases presented (around 250 in its first year). Referred to as the ‘cancer war room’ by staff, the highly-advanced IT systems are successfully enabling clinicians to collaborate, cross-pollinate ideas, and share information such as radiology images, video and pathology results.
In a letter endorsing our submission of the project for the 2018 Consult Australia Client Service Excellence Award, a spokesperson for the SAN said the hospital was delighted with the outcome of the project. They described our team as as an extension of its own ITS team and said the project objectives were met, delivering an efficient, state-of-the-art facility that would serve to secure the very best possible outcomes for patients.
Recognised in National Award Programs
WSP has been recognised with Consult Australia’s 2018 Client Service Excellence Gold Award and the BICSI South Pacific 2018 ICT Active Equipment Design Excellence Award for our integral role in bringing clinical best practice to the Sydney Adventist Hospital, known as the SAN, with the delivery of a $1m state-of-the-art MultiDisciplinary Team (MDT) conference room in the Integrated Cancer Care Centre.