Existing toll facility owners and operators are continuously challenged to modernize systems, improve services, reduce costs and meet changing customers’ expectations, often by converting from cash to all-electronic tolling. Governments and companies moving into tolls are challenged to prepare the infrastructure, technology and rules to effectively use tolls as a means to generate the funds necessary to provide a safe, reliable and efficient facility for their customers. All operators—experienced and new—face many choices and decisions about operations, maintenance, use of technology and degree/types of outsourcing.
WSP has the experience to support clients in planning, financing, implementing and operating toll facilities of the future. In tolling and/or road usage charging, our experts increase efficiency and improve system performance and user experience to prevent issues before they surface. For clients, this means fulfillment of their operational missions and sustainable funding to expand and maintain vital infrastructure investments. For customers and stakeholders, this means reduced and more predictable commuting times, quicker incident response and better environmental stewardship.
WSP provides a full range of tolling services to help transportation agencies meet the financial, technical and contextual challenges of delivering roads and highways that address the economic, social and environmental needs of the communities they serve. We partner with our clients to plan and operate toll facilities and priced managed lanes across the United States, including the advisory work that forms legislative and policy improvements to foster new programs for state and local governments.