1. We are WSP
  2. What we do
  3. Services
  4. Quality Management

Quality management is essential to the success of any project. WSP has a distinguished track record in quality control services and provides an impressive suite of technical expertise and support to clients around the world.

Build Confidence Everywhere

Quality Management is essential to the success of every project. At WSP, we help clients build systems that reduce risk, improve performance, and meet global standards. From infrastructure to food safety, our Quality Management services are tailored to your industry and goals—delivered by teams across our global offices and project sites. 
Quality Assurance isn’t just about ticking boxes—it’s about building systems that help our clients deliver safely, consistently, and with confidence. Every document, every audit, every training session is part of a bigger picture: better outcomes.
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Protect People and Places

We develop systems that promote safer, healthier workplaces. Our approach integrates physical and psychosocial risk management, helping clients meet international safety standards and improving operational resilience. 

Certifications we support: 

  • ISO 45001 — Occupational Health & Safety  
  • ISO 45003 — Psychological Health & Safety  
  • BSAS 01-2024 — Organisational Capability 
  • BS EN ISO 22301: 2019 Security and resilience — Business continuity Management

Deliver Quality at Scale

From medical labs to manufacturing plants, we implement quality systems that improve reliability, traceability, and compliance. Our consultants combine technical expertise with practical training and documentation support. 

Certifications we support: 

  • ISO 9001:2015 — Quality Management  
  • ISO 13485:2016 — Medical Devices  
  • ISO 15189:2022 — Medical Laboratories  
  • ISO 17025:2017 — Laboratory Quality Systems  
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Secure Sector-Specific Excellence

We tailor systems to meet the unique needs of food producers, educators, and automotive suppliers. Our teams understand the regulatory landscape and help clients build frameworks that meet both industry and international expectations. 

Certifications we support: 

  • ISO 22000:2018 — Food Safety (HACCP)  
  • ISO 21001:2018 — Educational Organizations  
  • ISO/TS 16949 — Automotive Quality  

Advance Sustainability and Collaboration

We support clients in building systems that drive environmental performance and foster strategic partnerships. These frameworks help organizations meet sustainability goals, improve transparency, and collaborate more effectively. 

Certifications we support: 

  • ISO 14001:2015 — Environmental Management  
  • ISO 37101:2016 — Sustainable Development  
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Ready to Start?

Let’s build a system that works for you. 

Contact us

Services Across the Project Lifecycle

We support every phase of your project with activities that strengthen quality outcomes: 

  • Risk assessment  
  • Contractor due diligence  
  • Full quality assurance auditing  
  • Inspection and test witnessing  
  • Status verification and expediting  
  • Review of special processes (e.g., welding, non-destructive examination)  

Sector Expertise

We provide quality services across a wide range of industries—from project management to engineering and production:

Construction 

  • Airports, bridges, highways, tunnels  
  • Marine shipping terminals  
  • Commercial and industrial buildings  

Power Generation 

  • Fossil fuel: coal, oil, gas  
  • Nuclear: new build, refurbishment, decommissioning  
  • Renewable: hydro, wind (onshore, offshore)  

Transmission and Distribution 

  • Substations, switchgear, transformers  
  • Control and protection systems  
  • HVAC/HVDC cables and overhead lines  
  • Subsea interconnectors  

Oil and Gas 

  • Pumping stations, compressor stations  
  • Subsea umbilical’s, pipelines  
  • Offshore topside equipment  

Rail 

  • Rolling stock: bogies, locomotives, wagons  
  • Infrastructure: platforms, ventilation, travellators  
  • Systems: control, signalling, telecoms  
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See Our Impact

Challenge: Develop a comprehensive Health, Safety, and Quality (HSQ) management system for a major public transport initiative. 

Solution: WSP conducted a full gap analysis and delivered a complete HSQ system from scratch, aligned with ISO 45001:2018 and ISO 9001:2015 standards. The team designed and developed 162 documents, including policies, manuals, procedures, forms, and training modules—each reviewed and accepted within a 3-month delivery cycle. 

Outcome: The system was successfully implemented, supporting safe and compliant delivery of a transformative infrastructure project. 

Challenge: Assess and improve health and safety practices for a national utility provider preparing for ISO 45001:2018 certification. 

Solution: WSP completed a 7-day gap analysis focused on legal compliance, operational safety, and ISO 45001:2018 readiness. The findings informed a detailed proposal for system development, training, and auditing—scoping 162 documents to support certification. 

Outcome: The proposal was approved, and implementation is scheduled for Q4 2025, enabling the client to transition to a robust, internationally compliant safety framework. 

Challenge: The UAE’s largest wastewater management entity aimed to strengthen health and safety performance, addressing gaps in systems, operations, and workforce competency while aligning with national and international standards. 

Solution: WSP conducted a 12-month diagnostic and pilot program across 14 sites, reviewing 60+ management documents against 100+ national standards and engaging 25+ stakeholders. The assessment identified more than 180 opportunities for improvement across management systems, operations, culture, competency, asset management, and digital solutions. 

Outcome: A tailored roadmap was delivered, positioning the client to achieve regulatory compliance, stronger safety culture, enhanced workforce capability, standardized asset management, and a clear digital transformation pathway. 

Frequently Asked Questions

Quality Assurance (QA) ensures that systems, services, and deliverables meet defined standards. At WSP, QA helps clients reduce risk, improve performance, and build trust across every phase of the project lifecycle. 
We support a wide range of ISO standards, including ISO 9001, ISO 45001, ISO 14001, ISO 22000, ISO 13485, ISO 21001, ISO/TS 16949, ISO 15189, ISO 17025, ISO 37101, and BSAS 01-2024. 
Yes. We tailor QA systems to meet the specific needs of your sector—whether you're in construction, energy, transportation, healthcare, education, or manufacturing. 
Yes. WSP provides full QA audits, gap assessments, internal auditor training, and documentation support. Our workshops equip your team to implement and sustain quality systems independently. 
Yes. QA helps identify and mitigate risks early—before they impact cost, schedule, or safety. By embedding quality into every phase of delivery, we help clients avoid delays, rework, and compliance issues.