Throughout the mission, WSP maintained consistent communication with USACE and FEMA officials to ensure they were providing the necessary support to the wildfire control efforts. At times that meant going above and beyond the contract requirements to meet the mission’s objectives.
“We were expected to provide up to two installs a day, and up to 10 over 10 days,” Price said. “However, on more than one occasion we had days where we exceeded two installations and two deinstallations per day. But our ground team did what needed to be done on the field, and I couldn’t be happier with the outcome.”
He added that similar kudos came to the WSP from the client throughout the mission, particularly when it came to their three positive Performance Assessment Reports provided by USACE while they were still on the ground.
“Usually, these reports are conducted to identify what a contractor has done incorrectly – missing a metric or a KPI (key performance indicator),” Price said. “On all three occasions, we were told that WSP had exceeded what they expected from us.”
To ensure that quality and safety were continually at the forefront of all projects, WSP held morning and closing briefings to let everyone know about the status of the fieldwork and identify any concerns. These sessions were held while operations were conducted daily in a high-risk community COVID environment. No positive COVID cases occurred or were reported.
“We were in constant contact with the client and employees were never put in undue dangers,” he said. “During a mission that lasted nearly three weeks, there were no incidents or near misses reported. For a 20-day mission installing generators in a wildfire-ravaged region; a first-of-its-kind temporary emergency power mission, that is a very nice accomplishment.”