Driving Change: A Digital Leader’s Take on Transformation

As digital lead for WSP in the U.S., Jay Wratten knows that successful digital transformation starts with a clear, focused strategy that’s backed by experience and fueled by curiosity. His drive to continually ask, "What can we do better?" pushes innovation forward in meaningful ways.

Through lessons learned over the course of his career — from embracing imperfection to better understanding client needs — he’s developed a practical, people-centered approach to change.

In this interview, Jay shares actionable insights to help organizations navigate digital transformation, no matter where they are on the journey.