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Start of Transcript
Jane
Real estate accounts for 39% of society’s total carbon, and three quarters of that comes from operations – when buildings are actually in use.
Alex
New materials and technologies can only take us so far, but there is one mechanism that is always in our control: the way we work.
Jane
Construction is a traditional field, pretty set in its ways, and too often departments are isolated in their thinking, working in silos.
OPENING MUSIC
Alex
Hello and welcome to Engineering Matters. I’m Alex Conacher. And I’m Jane Sophia. This week we are bringing you a special live recording from the Footprint+ conference in Brighton.
Jane
The UK has some of the most ambitious Net Zero targets in the world, and this event brought people from across the property and buildings sector together to talk about what can be done to reduce the footprint of the built environment.
Alex
We partnered with WSP to put together a think tank on the building performance gap. Which means the difference between actual energy usage vs what is expected in design…
Jane
But could also refer to a missing conversation between the façades designers and the mechanical, electrical, plumbing engineers.
Alex
So we took some of them aside, found ourselves a room and a live audience.
Jane
This event was hosted by Ayo Abbas, a built environment communicator and she was joined by Michael Trousdell, WSP’s sustainability and smart buildings lead…
Alex
Michele Sachelli, their technical director for support for facades
Jane
And finally Justin Brand, Asset Management Director for the property developer Sellar. He has 20 years of experience in asset and investment management, and is currently leading a team mobilising the 430,000 sq ft Paddington Square development which is also delivering a new Bakerloo Line ticket hall and new arrival experience for Paddington mainline Station with its national rail, tube and Heathrow Express services, and the recently opened Elizabeth Line station.
Alex
And with these guests, we began to have that missing conversation…
FADE IN
Ayo Abbas
…Because while we were preparing for this event, we noticed there was just one thing that we haven't been talking about. So buildings use around three times as much energy as design models actually anticipate. And that is, to put it mildly a problem.
Today, we are going to try to understand why that is and what can be done. And by the instance think tank, we wanted to learn about the benefits that can be realised by bringing together both building services and MEP and facades to work better together, understand how false assumptions can create missed opportunities, and much, much more.
And in the spirit of community and discussion at times we want to hear your input. So, as a podcast, we will be asking you to clap words to indicate your vote for either a yes or no. So you can all kind of clap right now to test it... 1-2-3. Yay. Any way I’ll stop being funny.
So on with the first question, so I think I'll kick everything off with you, Michael, can you explain what you see as the key issues with the performance gap between design and real life buildings?
Michael Trousdell
Thank you. I think the performance gap effectively is a misalignment between expectations and what people want to see, and what happens in practice. And that has lots of dimensions. We think about acoustics, very topical for today. But also your live experience. And importantly, energy. You know, for me, being a mechanical engineer focused on building services work. The energy performance gap is really, really important, I think, a significant issue. So that's where it… being something you can't see, and you can't experience as a building user, it's very easy to just expect all the people in their facilities teams to be sorting that out. And so I’m really looking forward to talking about this more, with everyone.
Ayo Abbas
And Michele, what would you like to add to that?
Michele Sauchelli
I think that, Michael, that's a good point. Most of the time, we work in silos. Not because of any particular reason, just common practice, we end up forgetting that the end users will be using our own buildings we design, and the way they act will have an impact. So when we talk about performance gap, I do believe that we should think holistically. There are different types of performances, which not necessarily mean just responding to a building’s regulation requirements, increase the installation of a building or change the g value of the glass it is about also how people will use it, and how the building will operate.
Ayo Abbas
Okay. And, Justin, what do you think in terms of other key issues for the building performance gap.
Justin Brand
As an asset manager, you said at the beginning 75% of the carbon that the built environment creates is in use. And we need to have an understanding of that. We can design and design, and design, and we're always moving forward with designs and things are always getting better. But unless we have the ability to pause and look back and understand exactly how those buildings have performed in use, which is fundamentally where the majority of the carbon is going to come from, then we won't be able to improve. So for me, it's constant improvement, it's constant monitoring, it's very important to have aspirational targets for Net Zero by this date or that date. But we need to understand exactly how our buildings are performing. And the best way to do that is to look backwards, I appreciate that we've got a huge amount of building stock that doesn't have the capability of doing it, but buildings going forward, like Paddington Square do and the analytics that we have, and that we create, we must share with the industry across all of the design world, and also the asset management and the investors.
Ayo Abbas
And just a follow on from that. What do you think we are doing well as an industry and not so well, in terms of building performance?
Justin Brand
I think as an industry, we are constantly looking for improvement. So from a design perspective, from planning perspective, from a statutory perspective, we are driving in the right direction. Absolutely, we are from a what do we not do as well as we could do…. is the engagement with everybody. So for example, the operational team that run Paddington Square need to be involved as early as is humanly possible. And for me, that's at RIBA stage 2, we need to have an understanding of why you're designing, what you're designing, and when. Don't build it and then give it to us. Because we will then have to start retrofitting and answering questions that we could have answered when we could have designed-out way in advance. And for me, that is the single biggest, easy win that we can do is that we can engage with the operational bodies and teams that are going to run these buildings as you are designing them.
Ayo Abbas
And so in terms of… and now it's time for your first audience vote so, Question one is: “is closing the energy performance gap a particular priority for you?” And the answers you can give are ‘yes’ or ‘no’. So here we go. Is closing the energy performance gap a particular priority for you? Clap now for Yes… And clap for now for no.
Okay, and the winner unsurprisingly is: yes.
And on to our next question, so it sounds like the building design process doesn't think enough about how people actually use buildings. How can we design buildings around the way people want to use them? Justin, do you want to start off on that one?
Justin Brand
One of the things that we will all have experienced as far as the pandemic is the use of buildings has changed dramatically. So, Paddington Square as an example was designed pre-pandemic, we need as much flexibility designed into the buildings as is humanly possible, the world is moving faster than it ever has done before. Our operational requirements and our occupier requirements are changing very quickly as well. And the occupiers, whether it's a fintech company or a packaging company, there is a significant difference of requirement as to how they want to use the buildings.
Michael Trousdell
…flexibility, Justin, if you're thinking about that in terms of, say, controls, do you want your tenants being able to fiddle with the temperature controls, or the FM teams that you're responsible for keeping that control back? How much of that flexibility would actually be handed over in practice?
Justin Brand
That's a very interesting conversation. And all the FM directors in the tenant companies that we talk to… all tell us not to give it to everybody.
Michael Trousdell
There’s a tension isn’t there?
Justin Brand
There has to be a relationship that runs the whole way through the design team, you know, the investors, the operators, and the occupiers. So we all understand how the building works. And we have to have a data analytics package that gives us the ability to see how it's performing, because I'm sure day one it won't perform how it was designed to perform, depending on fit-outs, uses, how we run the building. It is all about getting all of those people lined up and having the clarity, if you can't see it, you can't improve it. And it's the constant improvement that we need to do. It's the data analytics package and the obsolescence that we want to get out of the building, so it can be as great for as long as it can be.
Ayo Abbas
Michele, have you got anything you want to add to that?
Michele Sauchelli
I think that flexibility is spot on. I think we also as designers need to approach it from a holistic perspective. Really working in a team as we have been doing with Paddington since early stages of design with Michael and his team, which has allowed us to design the facade in a different way. Because we also need to avoid the risks of over-engineering elements to give too much flexibility. It's always a trade-off. Everyone needs to be involved in the early stages, as Justin mentioned before.
Ayo Abbas
Fantastic. And Michael, was there anything that you think can be done in terms of how we can improve the way we design buildings, in terms of how people use them.
Michael Trousdell
Well, I think it's really important that we've got the right targets to start with. And that's where you can go back to your question before around, you know, what are we doing well? I think the fact that we are talking about performance related targets, NABERS becoming popular being imported from Australia, that's a really positive thing. But where I worry about what can we do as designers to respond to that I feel like we're not thinking about the controls aspect anywhere near enough. And this is where it's great that we have all of this focus on energy-use intensity, really refining the way we do design. But how in practice are we actually going to help the facilities management teams to keep things under control? That's… that's the challenge.
Ayo Abbas
I'm going ask you two a question as designers: how often do you visit projects that you've designed once they're built?
Michael Trousdell
Not enough. It's not never, but it's not enough.
Michele Sauchelli
I agree. Maybe not enough.
Ayo Abbas
So that's a hard question.
Michele Sauchelli
We also need to remember that the design process is not always straightforward. And we need to also not forget how the users are going to use a building. You know, I challenge everyone to walk around Central London, most of the time you see fully glazed buildings. If we're lucky, there are fit-out blinds inside, most of these blinds are down because users get glaring from the sun. So, what happens is, everyone switches on the lighting and the electricity use goes up. And we talked about the comfort of people sitting around that, or are we just answering to the code compliance of having a certain amount of…
Ayo Abbas
So, design for people and their actual uses, right?
Michele Sauchelli
Absolutely
Michael Trousdell
Blind control is a big, big topic for building services, facade engineering, it'd be great to get that…
Ayo Abbas
Working. Fantastic.
Okay, so now it's over to you guys again. So on to our second vote question, which is, is your design process really focused on building operations, including having FM managers involved in the early stage design? The answers you can give are ‘yes’ or ‘no’.
Clap now for yes… Oh, that doesn't sound convincing… clap now for no. Okay, so all these FM people have got to be involved. That's the response on this one.
Michael Trousdell
That's definitely a reflection on my experience as well, you've really got to seek it out as a building services designer, it's not something that is part of the natural process. And you know, there is so much momentum in the way we behave in the construction industry, and that's something we absolutely need to change.
Justin Brand
And that's the easy win. Just talk to the operators, but talk to them as soon as you possibly can. That's what we try to do as much as possible. We get them in as early as possible.
Ayo Abbas
So whose conversation is that to start? Is it us as the design team, Justin, or is it more about…?
Justin Brand
Well, so as an investor for 20 years, I would say that the investors need to make sure that the design team are doing it, okay. It will be very helpful if the design team came with that and said: "Mr. or Mrs. Investor, we are going to do it this way. And these are the reasons why”, But fundamentally, from my perspective, and the last 20 years, I will drive that from the top because it means I won't be retrofitting things. I won't get a building that all of a sudden doesn't do what I think it was going to do, doesn’t have the ability to improve itself, becomes obsolete more quickly. And all of a sudden, I've invested in something that is not as great as it could be, because we should have started and thought about it from day one. That said, don't over design it so it costs a fortune. But there's a balance that you've got to get. And you have to have that conversation to get that balance right.
Ayo Abbas
Fantastic. Thank you. So, in terms of… why isn't the kind of multidisciplinary approach taking into account building operators, and building services and facades already, what's stopping this happening now? I'm going to kick off with you, Michael.
Michael Trousdell
In my view a lot of it is this inertia that I mentioned, we're the juggernaut that is the construction industry. Each little component, if we just do what we did on the last job, the project management team will get their list of consultants that they need to appoint, go to the client and say, “we're going to appoint these companies to assist in the early stage design”, that list typically won't have the FM operator sort of role in there. So the systematic change we need, I think will happen slowly. But if we want to accelerate it, we've really got to think about these moments in the process, where intervention can happen. And you know, it's getting the right people involved at the right time.
Ayo Abbas
And for you, Justin, what's stopping it happening now?
Justin Brand
There are so many moving parts, if you're going to go from a brownfield development site through to something lovely and shiny and beautiful. There are so many constituent parts to get from A to B. And time and cost is an integral part of that. And again, as an investment manager, time kills return. So, you try and do everything as quickly as you possibly can. And without deliberately doing it, we end up siloing ourselves. There will be people that are just dealing with the design people or that are just dealing with the planning team, just with the building regs and so on. Bringing them all together early takes time, and therefore takes money. But it is understanding the fact that you will end up with a better building. And hopefully the fact that we are now having buildings that have to have the right carbon analysis, the right carbon performance, that will drive us into an environment where we have to talk to each other. It's not just a pounds and pence conversation, it is about “that has got to be correct”. But also we have to have a building obsolescence rate that is as slow as possible, and is right for investors, for occupiers, for the construction world that builds it, but also the communities within which it sits. And you've got to get all of those things right. And it's a challenge. It is a huge challenge. But we've all got to head in that direction.
Ayo Abbas
And what do you think is stopping it Michele, from your perspective?
Michele Sauchelli
I personally think that, unfortunately, we live in a short-sighted industry. So we tend to be focused on stages. So the first thing is getting the minimum, let's say design team and investment to go through planning, get planning so we can get more money in to building and developing the project. When we bring in early engagement, input from different specialists, we're actually saving money later on in the process. Recently, we launched a motto called: “small change, big impact”. And we saw that for example, if you take an average office building in London and you work as we are doing with building services on another scheme, we were able to save 1% of embodied carbon in the facade design which might seem small but is the equivalent of saving half a million trees. It just proves the payoff of early engagement between teams… facade engineers, building service, but we made a big saving with very little effort. So it's really about working all together as a Justin mentioned, we really need to change the approach as an industry.
Ayo Abbas
Fantastic. So, as we draw to a close today, I just wanted to ask each of our panellists for their reflections on what they see as the top priority to change, and what we can kind of implement now to close the performance gap as we close today.
Michael Trousdell
I'll say two things. So first, we've absolutely got to have the right targets, the right lever, and the lever has to actually be connected through to the outcome. And as mentioned before, the NABERS rating, a building performance rating, where people are actually using the energy bills. That's just the first part of it. But the second part for me is all about the controls. And I'll just offer an example from the Paddington Square project that we're working on to illustrate, we have this excellent mechanical system that we're really proud of a hybrid heat pump system, where we can get up to I think it's 80, 88% of the heating could come from the heat pump. And only peak winter loads will be met with a boiler. And so that's all great, we're very happy that we can do that. But if we don't work really closely with Sellar’s teams to make sure the operations of that heat pump are working properly. And the controls are configured week to week. And it's you know, it's off being maintained. It'll just be the regular boilers all the time. And so that's why the controls are going to be so important in practice.
Ayo Abbas
And for you, what's your top priority for change, Justin.
Justin Brand
So the two really is flexibility and clarity. And you know, leading on from Michael, if you don't understand how your building works, then, you know, it's a plug-in hybrid car that you never charge up, it's just a car that's petrol driven, driving around with a load of heavy batteries in it. Therefore, the operational team need clarity from the design team of exactly how it works. And that is where we need the clarity and the flexibility of running the building as efficiently as we possibly can, in a world where we're going to get 48 retailers and restaurateurs and a load of office occupiers who will all treat the building differently, and will have slightly different drivers for what they want to deliver from the building. So as I said, the flexibility to be able to provide the right building for multiple occupancy bases, but also the clarity and the data in order to make it a building that is constantly getting better. And we're constantly understanding how in-use it works as well as it possibly can.
Ayo Abbas
And for you, what's your key priority, your takeaway from that?
Michele Sauchelli
Approach the design holistically, first of all, and second try to get the key stakeholders early in the process, because the investment you do early on is actually a saving you end up having later on. And what you don't realise sometimes is that when you commit later on in your design, you’ve already committed to a lot at the end. As Justin mentioned before, this can lead to a need for retrofit and retrofit may have cost implications, but also limitations because you didn't think about it early in the process. So definitely, early engagement, holistic is…
Ayo Abbas
Early engagement. Okay, fantastic. Thanks. And now we're going to move on to questions from the floor.
Ayo Abbas
So I'm going to kick off with the first question. I've been wondering, in terms of blinds, we're talking a lot about blinds, how can they actually help MEP?
Michael Trousdell
So often, embarrassed to say with blinds, you know, MEP designers will be concerned that they might not get used, they'll be left up, or they won't work or won't get maintained. And so we will quietly design the mechanical system to be big enough for the blinds not to work. And so we've got extra cooling in there, and that's a huge missed opportunity. What I would like to see is us working more closely with facade teams like we do in certain projects where we commit together to designing a system where the blinds matter, if we don't have that contribution for the blinds the chillers wouldn't be big enough. So I think that's really, exactly as Michele had said, you know, we take this holistically, what are the opportunities… and blinds changing the size of the mechanical systems would be a great thing to prioritise projects to project.
Ayo Abbas
Fantastic. Okay, and we've got a question from the floor… so it’s from anonymous, whoever that is. And so the first one Is the fear of PI claims stopping designers deviating from what their design code says, to develop more appropriate solutions for buildings. So are PI claims the issue?
Michael Trousdell
I can take that I think the general risk of PI claims is always sort of keeping our hands steady. I would say it's even less of a significant sort of risk. It's just that we have design criteria that's agreed, a lot of it's linked to the BCO standard, for instance, for office buildings in particular, and so there isn't really an expectation that we would have conversations with clients about diverging from design criteria. Now, it's just the practice, everyone's used to doing that. I'm pleased to report though, that we are as an industry very much engaged with talking to CIBSE and the BCO, about changing that so that we can have conversations with clients about having smaller allowances for your small power, for instance, which makes the cooling system smaller.
Ayo Abbas
How do you see the PI claims risk?
Justin Brand
It's a very interesting conversation because I have never even thought about it!
Ayo Abbas
It's a good question!
Justin Brand
Probably, because I'm a client, and I don't have t o deal with that. But I can say in 20 plus years of being in this industry, I've never, ever seen a PI claim based on anything like that. So perhaps is the fear that that doesn't really exist. I might be wrong, I'm sure you'll all sit and look at me and say, “Well, I've been I've had issues with X, Y, and Z”, but as a client. I've never ever seen any of that.
Michael Trousdell
Yeah, I think it's just we do what we did last time. That's the honest fact. And you know, we are there as an industry now moving the dial in this space. And absolutely, we must, it's an important thing that needs to happen.
Michele Sauchelli
I think on the other hand, we've noticed that as a result of Grenfell, some clients asked for an increased PI cover, particularly when you look at the facades, and that is what is sometimes causing difficulties to other colleagues in the industry in getting on board or being able to…
Ayo Abbas
That is an issue there, isn't it? I've actually got a question. So in terms of measuring the building performance gap, how would you set up gather the necessary data? But how do people do that, Michael?
Michael Trousdell
So there is a lot of data already available in just energy metering systems, that's a start. But the insight that you really want to be able to add as a layer on top of that is correlating energy use with plant performance. And so that's where you need to be actually monitoring all of your subsystems how they're controlled. And then on top of that, having a clear understanding of occupancy. And so you know, tracking how many people are using the buildings and having an approach to really proactively control. So that's really what's missing. I think we all know how bad things are, your energy-use intensity numbers, you've all quietly published in your ESG report, and then sort of put that down. But really to take those numbers and figure out a strategy, you need to know how busy your building is and where, and then have systems that can respond to occupancy. And that data is hard to come by.
Ayo Abbas
And is that the data that you think is missing, or from a client perspective for you?
Justin Brand
I think from an industry perspective, a building is a living, breathing thing. People use it in very different ways. If you haven't used an office, or meeting room for three days, why the hell are the lights and the air conditioning on? That's simple, straightforward things. But it goes back to the analogy of the hybrid car that you don't charge up, it's got to be about proactive maintenance as well. If you've got a chiller unit or something that's not working, the sooner you see it, the sooner you fix it, the more efficient and effective your building will be. And you won't have breakdowns, you won't have issues with your occupiers. You will be able to run a much more environmentally friendly building and a better occupational experience. And for me, you've got to have a sense…
Michael Trousdell
This reminds me actually of a colleague of mine from WSP in the US who is very involved in building operation. She was saying, building operators need to think of buildings, like farmers think of the land: say it's a living, breathing, building. You want to see a building operator off out to lunch, and if it starts raining, they run back to the building and change something. That sort of dynamic, back and forth…
Justin Brand
…but you have to be able to see it, if you've got no data, you're blind, and the building will just sit there and do whatever the building does. And they'll use it however they use it. You have to be able to see it. And that's the challenge with built buildings. But luckily, with Paddington Square, and things we are going to do going forward, we will build-in all these systems.
Ayo Abbas
And from your facade perspective, how do you go about measuring performance of that?
Michele Sauchelli
It’s a very good question. So as I mentioned before, I think that one of the things is really working very closely with the M&E engineers trying to understand how the requirement is set and how we respond to it but also integrate the needs that the client has in terms of monitoring data for example around maintenance or even users… so there are technologies out there that can be used that allow the fabric, the building envelope, to adapt to the user request. It's just a matter of making sure these are part of the design. The last thing we want to forget is the architecture of the envelope, it’s how a building will appear to the world, it is the business card of a building. So we always need to have this in mind. The last thing we want is a concept, a very nice concept developed by an architect then transformed into a response to requirements from an M&E engineer, and then someone else needs to manage the asset. That's the last thing we really want.
Ayo Abbas
It’s all got to be integrated, absolutely fantastic.
To bring this part of the Think Tank to a close. Some of the key themes we've spoken about today, in terms of the building performance gap, are very much about, focusing far more on the users, and also gathering the right data.
So as an industry, we're not just looking at it just from a design perspective, we've also got to make sure that we're building in flexibility, and that we have clarity in terms of its overall use and the overall data. And we also need to take a far more holistic approach where we break the silos down as well. So thanks again to Justin, Michael and Michele for your insight. And if you want to give them a round of applause, that'd be great.
Alex
After the Think Tank, the audience were invited to submit further questions, and we have followed up with the panellists for their views. We chose the top three questions to put to the panellists.
Jane
The first question was What are the best methods you’ve seen for presenting building performance data to FM teams and building occupants?
Justin Brand Q&A
We're currently in the process of doing exactly that process for Paddington square, our big development that we've been talking about. And I've seen a number of different platforms and a number of different variants, there's a huge amount of information that can come out of small buildings. So we are looking at a number of databases, but they're all very flexible. And they give us the ability to have a sort of landlord driven core backbone, which is all seeing, I have all the data we get out of our building. It also gives us the flexibility to create bespoke specific talent, direct facilities, which give them dashboards, which means they can monitor not only the main building, but also their own fitouts. This is a very fast moving part of the market. And even in the last six months, whilst we've been going through this process, there has been progression and development of these things. I think the most important thing though, is understanding the data you're collecting and the purpose of it otherwise you can collect data for the sake of collecting data. And one of the things that we're definitely very keen to do is to make sure that every bit of data that we collect has a purpose has a reason and makes us better at running our building with our tenants so that we can create the best building we can possibly have.
Michael Trousdell Q&A
And I'll just add a quick point on that there really, I think this strikes at the heart of how smart building software can really help. And we need to use the data correctly. In this context, we really need to bring together engineering skills with data science skills, and of course, the facilities managers. And by bringing these different skill sets together, we can ensure that this mountain of data that Justin's been describing can actually use to save energy and close the energy performance gap.
Alex
Question 2: Standards such as Passivhaus claim to design out the performance gap and are ‘proven’ to do so – should all schemes be built like this to ensure quality?
Michael Trousdell Q&A
Yeah, so Passivhaus, I think, has really shown what best practice can be for residential buildings. But it does come at cost, at least in terms of the detailed work that needs to be done to deliver them with the high performance facades and the very small building services systems that result. But I think we can all say definitively though, that even if we shouldn't enforce the standard, like Passivhaus at all projects, the industry can take some of the best practice ideas that have been proven with passivhaus, such as designing out thermal bridges, or really designing building services systems to be smaller. And that that would be of great benefit. But we can't really expect a one size fits all, especially for existing buildings.
Jane
And question 3: we mentioned controls earlier..., what is viably being put in place as a solution for those heating control issues that FMs are facing?
Michael Trousdell Q&A
Well, the building management system, either sort of classic BMS software is feasible to use to manage the heating and cooling. But I think the key point though, is depending on the sophistication of the management process, these BMS can be left pretty well unsupervised in smaller buildings, especially. So a modern smart building solution could allow for aggregated cloud based analytics to go across a number of buildings. If they're smaller you can get that efficiency to actually be able to bring in a management process on top. But really combining that increased management and increased visibility that can come from having smart building software with clear ESG energy use intensity targets - I think those two things coming together will create that big impact and help us close the energy performance gap that we're looking for.
Justin Brand Q&A
For me, it's all about bringing together the data and the management, the data is extremely helpful, and without the data you can't improve. You have constant improvement, but the management systems are an integral part of it. And by that I mean, the human interaction, the interaction with the tenants, the understanding of how they use their building. Such a huge percentage of the carbon created by the built environment is from the usage and therefore understanding exactly how your tenants and how the landlord use the building is an integral part of making it as great as it possibly can be from an energy performance basis. So I think it's the combination of the two, it’s the building management system and the data you create, but also the management systems that you put in place, both from a landlord and tenant perspective.
End of Transcript
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Engineering Matters is a production of Reby Media
Your hosts today were Alex Conacher, Jane Sophia… and Ayo Abbas!
This episode was recorded in front of a live studio audience at Footprint+ in Brighton
Sound Engineering by Ross MacPherson
Series supervision by Jon Young
And our own broken silo is Rory Harris
Special thanks to our episode partner WSP, and thanks also to Sellar
And thank you for listening! You can find Engineering Matters on all podcast apps, and on their website engineeringmatters.reby.media.