Accessible content and design doesn’t only benefit people who identify as having a disability or impairment – it’s for everyone. We might imagine a wheelchair user, or maybe somebody who's deaf. These are recognised disabilities, but many disabilities are invisible. Some are permanent (blind), disabilities can also be temporary (after eye surgery), or situational (distracted looking at your phone), and at some point, everybody is going to be in one of those categories.
We all see things through our own lens, but we need to broaden that perspective and pay attention to the barriers that are preventing others from being included. If you couldn’t easily read a document or access a building, how that would make you feel?
My outlook changed when I did lots of research around accessibility. Once I became aware of the issues, I started to spot them everywhere: from watching the TV to scrolling through social media. You start to really think ‘how would somebody access this content?’